Privacy Policy

Effective Date: 20 May 2025

This Privacy Policy explains how our app ("we", "our", or "us") collects, uses, and protects your information when you use our Shopify application for order status customization and real-time order tracking ("App").

1. Information We Collect

When you install and use our App, we may collect the following information from your Shopify store:

• Order details (e.g., order ID, order status, customer email)
• Store information (e.g., store name, email, and domain)
• App usage data (e.g., settings, status change triggers, email notification logs)

2. How We Use Your Information

We use the information we collect to:

• Customize and automate order status updates
• Trigger email notifications based on order events
• Track and display real-time order status
• Provide customer support and improve app performance

3. Sharing Your Information

We do not sell or rent your personal or store data. We only share data with trusted third-party services when necessary to operate the App (e.g., email delivery services), and only under strict data protection agreements.

4. Data Retention

We retain order and store data only for as long as it is needed to provide you with our services or as required by law. If you uninstall the App, all data related to your store will be deleted from our servers within 30 days.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or destruction.

6. Your Rights

You can request to view, update, or delete your store data by contacting us at: Contact Support.

7. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or app notification.

8. Contact Us

If you have any questions about this Privacy Policy, contact us at: Contact Us.